Customer feedback – listen up or lose out
March 13, 2023
Why read this? : We look at why it’s important to not just ask for customer feedback, but also to act on it. Learn how to turn customer feedback into positive actions on your brand. Read
listening
Articles and guides which relate to the idea of the listening. With a focus on how it applies to marketing, creative and e-Commerce.
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Lessons we’ve learned writing about marketing
February 14, 2023
Why read this? : We share how writing about marketing has helped us organise our thinking, and share knowledge and ideas. Learn how that’s given us a fresh perspective on areas like customer insight, brand building