
How leaders in e-Commerce excel
We explore what’s needed for leaders in e-Commerce to excel. Learn 9 key skills great e-Commerce leaders master. Read this for ideas on how to succeed as an e-Commerce leader.
Articles and guides which refer to the concept of channel planning. This usually relates to deciding which channels to prioritise in sales and e-Commerce.
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We explore what’s needed for leaders in e-Commerce to excel. Learn 9 key skills great e-Commerce leaders master. Read this for ideas on how to succeed as an e-Commerce leader.

We explore how to define and refine your e-Commerce opportunity. Learn how to craft it as a high-level concept, a plan on a page and in full detail. Read this to learn how to more clearly show your e-Commerce opportunity.

We explore bricks and clicks commercial planning. Learn the 3 key functional activities to plan before you talk to retailers. Read this to be better prepared for bricks and clicks commercial planning.

We explore how e-Commerce category management improves your impact with online retailers. Learn its key skills, including how to create a shared goal and approach. Read this for ideas on mastering the challenges of e-Commerce category management.

We explore the role of an e-Commerce agency. Learn how they can support strategy, planning and customer activation. Plus, we cover how an interagency approach works in e-Commerce. Read this to learn what to look for in an e-Commerce agency.

We explore the role of marketplaces in e-Commerce planning. Learn the pros and cons of key players like Gumtree, ebay and Etsy. Read this to work out if marketplaces are a good option for you.

Launching direct-to-consumer (D2C) challenges functions like sales, IT and supply chain. Learn the objections you face and how to handle them. Read this for ideas and inspiration on overcoming D2C challenges.

We explore 12 e-Commerce capability areas covering skills, processes and systems. Learn how these support the whole process from identifying opportunities to creating selling experiences. Read this to learn how to build your e-Commerce capability plan.
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