Article and guides which refer to the process of analysis. Looking at data and making sense of it to help make better decisions.
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Why read this? : We look at how to set up and use an e-Commerce dashboard. Learn how to store, analyse and share your online selling data. Plus, learn the decisions it drives with our
Why read this? : We explore the different benefit offers of subscription models such as value, convenience and discovery. Learn what delivering these benefits means for your brand and your customers. Read this to learn
Why read this? : We look at why e-Commerce customer service is such a key part of online selling. Learn how to build the right team, system and process to keep online customers happy. Read
Why read this? : We explore 12 e-Commerce capability areas covering skills, processes and systems that drive online selling success. Learn how these support the whole process from identifying opportunities to creating great experiences. Read