Why read this? : We explore why few people search online for brand expertise. Learn why there are far more searches on specific areas like brand strategy and identity. Read this to learn more about what brand expertise really means.
Though market researchers know how to explore the needs of target audiences, they rarely use these skills to market their own skills. We felt many market researchers didn’t meet the needs of their own target audience. Too much focus on research process, and not enough on research outcomes. The market research story wasn’t clear enough.
Marketing is more widely searched than brand
First, we did a quick and dirty keyword search on Google Ads for marketing terms.
It got us 9 common terms we’d expect marketers to use a lot in their everyday marketing roles.
So far, so good. But look more closely at the list. Some interesting quirks jump out.
For example, look at the difference that using the word “marketing” makes versus using “brand”. The top-rated brand term (brand strategy) only gets 1,000 searches a month. Whereas marketing strategy gets 5,400 searches. More than 5 times as much.
Now, 2 thoughts. First, yes, marketing is an overall catch-all term for all sorts of concepts, frameworks and ideas. Let’s not get into the definition of marketing here. That’s a can of worms for another day.
And brand and branding is a much more specific concept within marketing. So, perhaps it’s not such a surprise that ‘brand’ terms are searched less.
If the marketing industry was the fitness industry
We tried to think of another ‘expertise’ subject we could compare it to. The best we came up with is maybe marketing is like “fitness”?
A broad concept many people will search on. And “brand” then is more like “aerobic” or “muscle” or “flexibility”. A more specific and tightly defined part of the overall concept.
So maybe brand is the yoga of the marketing world? Where the underlying flexibility supports the development of other growth areas?
That makes sense. Kind of.
But on second thought, look at the volumes of searches.
Take the average of those brand terms (around 250) and those marketing terms (around 4,500). Brand makes up just over 5% of marketing searches. This seems really low.
After all, isn’t brand an important part of the overall marketing process? As per our brand development process guide, all the research shows the value of brands in driving long-term ROI.
And yet, it doesn’t seem to be what people look for.
Brand strategy and identity
Drill into brand a bit more, and here’s where it gets even more interesting. 2 terms dominate – strategy and identity. Why those? Well, again, 2 thoughts. First, on strategy.
The dictionary definition of strategy is quite simple. “A plan of action designed to achieve a major or overall aim”. But in our experience, the practice of strategy in most businesses is anything but simple.
We’ve grumbled before about people who feel the need to call themselves ‘strategists’. How patronising and arrogant that is to other people in the business. But part of what these strategists also do goes against what they’re trying to achieve.
Good strategists make complex things simple
Someone good at strategy makes complex things simple. Good strategy leads to clear and meaningful actions to achieve a goal.
But what happens in most businesses is well-intentioned but less experienced managers present action plans to their bosses.
They then get told by strategists and senior managers they’re “not being strategic”. Or “not being strategic enough”. But when you ask them what they mean, they shrug and tell you to work it out yourself.
Or, you’ve not quoted enough ‘experts’ or used the latest buzzwords. Or just that your PowerPoint deck and presentation skills need more work. We’ve all had that experience, right?
The fact that sort of bullshit goes on is probably why both brand and marketing strategy get searched so often. By desperate managers looking for a way to get over this internal barrier.
It’s a real challenge for your marketing decision-making.
Brand identity is baked into everything you do
The relatively high volumes of searches on identity is also interesting.
As per our brand essence article, we already knew the importance of brand identity. But it wasn’t until we started writing marketing content, that we realised how much it’s baked into everything you do in marketing.
The margins of brand expertise search keywords
Our final thought.
In Laszlo Bock’s book about Google, he talks about learning from the 2 tails of the business. The highest performers and the weakest performers are more interesting to look at than the people in the middle. We see a similar distribution here when it comes to search keywords around brand.
Because other than ‘strategy’ and ‘identity’, the search numbers are REALLY low.
What stuck out for us is that when you own a brand, your plan and your commercial mix are critical for the success of the business. But here, we see “plan”, “sales”, “profitability” and “development” are all low in terms of search volume.
Now, ‘sales’ we can understand, given it has more than one meaning.
In fact, the related keyword list on “brand sales” were all retailer-related sales promotion terms. “Superdry sale”, “Ted Baker sale”, “Nike sale”. That sort of thing. So, yes, maybe a bit of refinement there might get us a better answer.
But, the fact so few people search on profitability would concern us. And so few people looking at brand plans or brand development.
Conclusion - Is anyone looking for brand expertise?
It makes us think there’s only a small group of marketers who actually value brand expertise. Who are keen enough to keep researching, learning and finding out more about marketing and brands.
If only there was a really smart marketing coaching service out there which could help businesses raise their game. One with smart brand expertise?
Maybe, we’ll go search for that?
Get in touch if you’ve looked for brand expertise and are struggling to find it.