Skip to content

Customer experience

All articles relating to Customer Experience. From how to define it, how to to measure it and how to improve it.

Contact us if you can’t find what you’re looking for …

Blog tag word cloud from the three-brains blog main page

The benefits of blogging for brands

Why read this? : We look at the benefits of blogging for building your brand. Learn which customer needs blogging can help you meet. We also show where blogging fits into your marketing plan and activities.

Read More »
e-commerce planning process - 5 key steps in e-commerce experience

How to improve your D2C experience

Why read this? : We look at how to improve the Direct-to-Consumer (D2C) experience for your customers. Learn how to sharpen your thinking with insights, competitive strategy and positioning. And then learn how to turn those

Read More »
challenger boxer making his way through a crowd towards a boxing ring

Be a challenger brand in 2022

Why read this? : Any brand that isn’t market leader is a challenger brand.  We cover 8 different ways you can be a stronger challenger. For example, learn why it’s important to break with the

Read More »